What should I do if I suspect Fraud or suspect that I may have been a victim of Fraud?

Unfortunately we live in a world where there are dishonest people, people that prey on innocent victims for their own personal gain. However, as consumers and industry professionals we can work together to recognize and help reduce fraud.

If you suspect you have been a victim of fraud, you can contact:

  • Your local Police Department and report the fraud

  • The Canadian Anti Fraud Centre (CAFC)

    The CAFC (formerly PhoneBusters) is jointly managed by the RCMP, OPP and the Competition Bureau Canada. This centre assists consumers and victims of various forms of fraud scams and identity theft.

    www.antifraudcentre.ca

  • Credit Bureau Reporting agencies (Equifax and Trans Union) to:

    • Ensure no unauthorized credit has been taken out in your name
    • To request fraud alert notifications be added to your credit file to ensure that creditors are informed that you're your personal information may have been lost or stolen and that they are to contact you directly before any credit is extended in your name

    www.equifax.ca
    www.transunion.ca

  • Genworth Canada

    Genworth Canada continues to work with various industry committees, law enforcement and public agencies to fight mortgage fraud. At Genworth Canada we have developed and implemented several behind the scenes strategies to protect consumers and lenders from fraud. However, it is in the best interest of all stakeholders to work together to recognize and combat mortgage fraud in all its various forms.

    If you suspect Mortgage Fraud, please follow your company's internal policies regarding the reporting of fraud, and consider emailing us at

    StopFraud@genworth.com
    Arreterlafraude@genworth.com

Notify Us of Fraud

StopFraud@genworth.com

Stop Fraud Notification Form

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