Contact Us

We're here to help!

At Genworth Financial Canada, our trained specialists are standing by to answer your mortgage default insurance questions, provide more information on our value-added products and services and help you with practically any aspect of doing business with us.

If you can't find the information you need on this website, think of our National Underwriting Centre as your personal line to mortgage default insurance information. 

Our hours of operation are:

National Underwriting Centre

Monday - Friday: 8am - 9pm (Eastern Standard Time)
Saturday: 10am - 6pm (Eastern Standard Time)

Toll-free #: 1 800 511 8888

2060 Winston Park Drive, Suite 300
Oakville, Ontario
L6H 5R7

Quebec Underwriting Center

Monday, Friday: 8:30am - 5pm (Eastern Standard Time)
Tuesday, Wednesday, Thursday: 8:30am - 6pm ((Eastern Standard Time)

Toll-free #: 1 877 470 4144

999, De Maisonneuve O, Suite 1800
Montréal Québec
H3A 3L4


Or e-mail us at mortgage.info@genworth.com and we will respond to your message within the next business day.